HAPPINESS GUARANTEE
It’s important to us that everyone has a positive experience learning with inlingua Utah. If any issues arise, you should first try to resolve them directly with the teacher. If you’re not satisfied with the resolution offered by the teacher, let us know, and we’ll find a way to make it right.
1-CLASS DURATION
Adult Group class duration: All classes are 1 hour long
Kids Group class duration: All classes are 30 minutes long
Kids Summer Camp class duration: All classes are 1 hour long
2-EXPIRATION DATE
All class packages have an expiration date and do not roll over to the next session. Please use your lessons before the expiration date.
3- GROUP CLASSES
Group classes are given at the time agreed, there is no compensation for missed classes or tardiness. This also applies to illness and other reasons which do not fall within the sphere of the school.
4-PRIVATE CLASSES
Classes may be canceled and rescheduled at no charge if notice is given 24 hours in advance by notifying directly your teacher. The student will be charged for all classes canceled and/or rescheduled after the above deadlines.
5-INSTRUCTORS
We all work as a team and follow an established method to provide you the best service possible. inlingua Utah cannot guarantee the same teacher throughout the duration of your lessons. No refunds will be given in case a teacher substitution occurs for a group or private class.
6-REFUNDS:
Full refund on Language Kids Summer camps purchased online or at our center if a class package is canceled 7 days before the class starts.
Full refund on class packages purchased online or at our center if a class package is canceled 48 hours before the class starts (group or private).
There will be no credit given classes registered for but not attended.
7- PROTECTION OF PRIVACY
All personal details of the participants will be kept strictly confidential. The details will not be distributed to 3rd parties and are used solely for inlingua Utah internal purposes for specific customer Information.
10- RELEASE
inlingua Utah will be recording and taking pictures of the online classes for publicity, promotional, and/or educational purposes (including publications, presentations, or broadcast via newspaper, internet, or other media sources). I hereby grant inlingua Utah and its respective affiliates and licensees the right to use my name or my child’s name, likeness, portrait, recorded voice, and biographical material, in order to advertise, promote or publicize inlingua Utah and its affiliates.